Thank you for visiting. I’m so happy you are here! This is my world of creativity, plant magic, and enchantment. I’m delighted you are sharing it with me. Here are my TERMS & CONDITIONS:

General
The terms “we”, “us”, “our”, “my” and “Joyful Roots” refers to Kimberly P Kling a/k/a Kimberly Kling d/b/a Joyful Roots (“JR”). The term the “Site” refers to joyfulroots.com. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.

Joyful Roots provides a blog  where users can read articles on plants, herbal education, creating, cooking, art,  and a shop where users may purchase herbal and botanical goods, homewares, and art.

Use of the Site, including all materials presented herein and all online services provided by Kimberly P Kling a/k/a Kim Kling d/b/a Joyful Roots (“JR”), is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service and/or ordering a product from the Site, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

Use of the Site and Service
To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site.

Information provided on the Site and in the Service related to plants, herbal education, creating, cooking, art, and other information are subject to change. JR makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current or error-free. JR disclaims all liability for any inaccuracy, error or incompleteness in the Content.

Account Creation
In order to use the Service, you are required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any registration information you give to JR will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

Lawful Purposes
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

Refusal of Service
The Services are offered subject to our acceptance of your order. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

Order Confirmation
We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Cancellations, Refunds & Returns
All sales of digital products downloadable upon confirmation of purchase are final. All live online workshops, courses and trainings being given during a specific time period are final. JR does not accept cancellations once your order is placed.

Product Description
We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Material You Submit to the Site
You shall not upload, post or otherwise make available on the Site any artwork, photos or other materials (collectively “Materials”) protected by copyright, trademark or other proprietary right without the express written permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations or rights of third parties.

Intellectual Property Rights to Your Materials
We claim no intellectual property rights over the material you supply to JR. You retain copyright and any other rights you may rightfully hold in any content which you submit through the Service. Content you submit to JR, remains yours to the extent that you have any legal claims therein. By submitting an order, you agree to hold JR harmless from and against all claims, liabilities and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you.

Our Intellectual Property
The Site and Service contain intellectual property owned by JR, including trademarks, trade dress, copyrights, proprietary information and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service content, in whole or in part without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

No Professional Advice
The information presented herein by JR is intended for educational purposes only. Any statements made by JR on this website, through email correspondence, withing videos, and other communication, have not been evaluated by the FDA and are not intended to diagnose, cure, treat or prevent disease. Individual results may vary, and before using any supplements, it is always advisable to consult with your own healthcare provider.

No Warranty
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SITE OR MATERIALS ON THIS SITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE

Changed Terms
We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.

Limitation of Liability
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, special, punitive, exemplary, or any other damages arising out of your use of the Site or Service. Additionally, JR is not liable for damages in connection with (i) any failure of performance, error, omission, denial of service, attack, interruption, deletion, defect, delay in operation or transmission, computer virus or line or system failure; (ii) loss of revenue, anticipated profits, business, savings, goodwill or data; and (iii) third party theft of, destruction of, unauthorized access to, alteration of, or use of your information or property, regardless of our negligence, gross negligence, failure of an essential purpose and whether such liability arises in negligence, contract, tort, or any other theory of legal liability. The foregoing applies even if JR has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law. In no event shall JR’s cumulative liability to you exceed the total purchase price of the Service you have purchased from JR, and if no purchase has been made by you JR’s cumulative liability to you shall not exceed $100.

Third Party Resources
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with JR. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Indemnification
You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.

Effect of Headings
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

Entire Agreement; Waiver
This Agreement constitutes the entire agreement between you and JR pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by JR shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by JR.

Notices
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

Kimberly Kling
PO BOX 1336
Hereford, AZ 85615

Privacy Policy – LAST UPDATED MAY 23, 2018
This Privacy Policy explains how information about you is collected, used and disclosed by JR. This Privacy Policy applies to information we collect when you use “Services”, or when you otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the “Last Updated” date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or by sending you a notification). We encourage you to review our Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, subscribe to a newsletter or email list, participate in an event, survey, contest or promotion, make a purchase, communicate with us via third-party social media sites, request customer support or otherwise communicate with us.

The types of information we may collect include your name, email address, password, postal address, phone number, gender, date of birth, occupation, employer information, photo, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.

If you provide an email address to invite a friend to participate in the Services, we will collect that email address and use it to send your friend such an invitation.

Information We Collect Automatically
When you access or use our Services, we may automatically collect information about you, including:

Log Information:
We collect log information about your use of the Services, including your Internet Protocol (“IP”) address, web request, access times, pages viewed, web browser, links clicked and the page you visited before navigating to the Services.

Mobile Device Information:
We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.

Information Collected by Cookies and Other Tracking Technologies:
We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.

Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a third-party social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site; we may also collect information about you when you post content to our pages/feeds on third-party social media sites.

Use of Information
We may use information about you for various purposes, including to:
• Provide, maintain, improve and promote our products and services;
• Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions and requests, and provide customer service;
• Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
• Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
• Link or combine with information we get from others to help understand your needs and provide you with better service; and
• Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
• With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
• When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
• With your consent or at your direction.

Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Advertising and Analytics Services Provided by Others
We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, please visit www.aboutads.info/choices.

Security
JR takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Your Choices

Account Information
You may review, correct or modify information maintained in your online account at any time by logging into your account and updating your profile information or by emailing us at kim@joyfulroots.com. If you wish to delete or deactivate your account, please email us atkim@joyfulroots.com, but note that some information you provide through the Services may continue to be accessible (e.g., comments you submit through the Services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.

Promotional Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to kim@joyfulroots.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Push Notifications/Alerts
With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device. Contact Us If you have any questions about this Privacy Policy, please contact us at kim@joyfulroots.com.

A few things to note for artwork:

Many orders are custom created once ordered, so please note estimated shipping times in each product description. Some custom orders and matting/framing will take additional time. If you have a specific deadline, please let me know and I will try to accommodate your request.

The ability to accommodate a size of a print will depend on the original ratio and resolution of the image. Please contact me with any ideas or special requests and I will let you know what I can do.

Digital colors vary from screen to screen, so I cannot guarantee the accuracy of the colors you see. I do, however, expect a high-level of quality and richness in my prints and try to accurately depict the colors of my originals as seen on my computer screen.

GICLEE PRINT PRICES (not including shipping):

5x7″: $15.50
8x8″: $19.00
8x10″: $22.00
8.5x11″: $24.00
8x12″: $26.50
10x10″: $30.00
12x12″: $42.00
11x14″: $45.00
12x18″: $70.00
16x20″: $85.00
20x24″: $125.00
24x30″: $155.00

CUSTOM ORDERS:
If you are requesting a custom order from me, I will require a 50% deposit to get started. We will discuss estimated turn-around time, and when the final piece is complete, I will require full payment before it is shipped. I will give you a look to see how the painting is coming along midway through, if you desire, and at this point you can specify small changes. Redoing colors or main elements of the painting will require starting over in most cases, therefore I may have to charge you for my extra time or for a new painting. For this reason, it is important for you to be as specific as possible during our initial discussion about your custom order. I will do my best translating your thoughts into a work of art, and I want you to be happy with the final work. Creating a painting is a fluid and intuitive process for me, and so sometimes the best surprises arise from this responsive technique. I like to say that the painting often “paints itself” into being.

When you purchase a painting, you are purchasing the original or print but not the rights to that particular creative work. The artist (Kimberly Kling) reserves the rights to all artwork, reproductions, and digital forms. All rights not expressly granted are retained by the Artist, including any electronic rights or usage, and including, but not limited to, all rights in sketches, comps or other preliminary materials. Any use additional to that expressly granted in writing requires arrangement for payment of a separate fee.

Thanks for being here! Let me know if you have any questions. 🙂

Payment:

Payment is accepted via PayPal. Payment must be received with 48 hours of purchase or I reserve the right to cancel the transaction and relist the item. PayPal can be used to purchase with a credit card without creating a PayPal account. Immediate payment is expected at checkout.

Your item(s) will be shipped only after full payment has been received. If you have paid by E-Check through Paypal I will wait until the payment clears before working on your order/shipping.

Shipping:

All prints are shipped flat in protective packaging or rolled in a mailing tube (for larger prints) unless otherwise noted.

I will ship to the address provided to me by PayPal when I receive payment. In order, for your items to arrive without delay, please make sure all addresses are correct! (Or leave me a note telling me where to ship.) I am happy to ship directly to your gift recipient!

UPGRADED SHIPPING
*If you would like to upgrade shipping or need quicker shipping, please contact me before purchasing and I will get you an updated invoice.
DOMESTIC
* Packages are shipped either via USPS First Class or Priority Mail or UPS Ground, unless otherwise discussed.
* Items do not include insurance or delivery confirmation unless stated. If you would like to add shipping insurance to the order, please contact me before your purchase so I can update the invoice.

INTERNATIONAL
* If you do not see international shipping listed for an item, this is because I need to get a shipping estimate before offering you a shipping price, based on your exact location. Please contact me so that we can create a specific shipping cost for you, prior to purchase.
*Packages are shipped via International First Class Mail. Delivery times may take as little as 10-12 working days but may vary up to as much as 4-6 weeks.
*International shipping rates can vary greatly, so I cannot specify the exact rate for each country. Therefore, I ask that you pay a flat fee up front and I will refund you any amount that is more than a $2 difference on the actual shipping cost after the item has shipped.
* International orders DO NOT have Delivery Confirmation (Tracking); therefore, location/status of package cannot be tracked or delivery date of package cannot be estimated.
* Buyers are responsible for any duty/tax that is due upon receipt of the package. I cannot accept responsibility for international orders that are held up in customs.
* Please do not ask me to be dishonest on my custom forms. I will not mark your order as a “gift”, unless I have decided to give you your entire order for free.
*I will ship only to verified PayPal accounts.

MULTIPLE ITEMS
*If you are purchasing multiple items I am happy to do combined shipping. You will be charged for the greater of the item shipping prices plus the “if shipped with another item” costs for each additional item.

SHIPPING ADDRESS
*Please make sure your Paypal shipping address is correct. If not, please clarify the address to which you prefer me to send your purchased item. If a package comes back to me due to an error on your part (inaccurate address, etc), I will send you an additional invoice via paypal to cover cost of re-shipment.

LOCAL BUYERS
*I would be glad to work with local buyers if you would like to schedule a pick up for a $5 flat rate.

Refund and Exchanges:

I want you to be delighted with your purchase, but please understand that I cannot take returns for clothing & jewelry items or any items which have been used. However, if your item arrives damaged or defective, please contact me within 10 days to work out a refund.

You will be responsible for returning items in their original condition as well as return shipping costs (unless item arrived damaged or defective).

In the event of a lost package I will ask you to wait 4 weeks before I replace your item. It has been my experience that even the most sidetracked packages, find their way in that time frame.